Terms of Use Last Updated : 12 February 2019


Welcome to the Medoozle website, www.medoozle.com and any other website operated under the name ("Medoozle", “the Site”, “We”, “Our”, or “Us”) and any mobile app or other service made available to You (“You”, “Your”, or “Yours”) by MEDOOZLE LLC (collectively referred to as the “Services”). MEDOOZLE LLC maintains the website www.medoozle.com. These Terms of Use (this "Agreement") apply to Your use of Medoozle and the Services. The Medoozle Privacy Policy found at https://www.medoozle.com/terms/privacy-policy is incorporated by reference into this Agreement and made a part of it. Carefully read the terms of this Agreement.

This Site is offered to You conditioned upon Your acceptance without modification of any/all the terms, conditions, and notices set forth below. By accessing Medoozle or otherwise using the Services in any manner, You agree to be bound by this Agreement and represent that You have read and understood its terms. Please read this Agreement carefully, as it contains information concerning Your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If You do not accept all of these terms and conditions, You do not have permission to access Medoozle or use the Services.

In addition, You may also be asked to enter into additional agreements before being permitted to access certain of the Services. Those additional agreements are made a part of this Agreement and will govern Your use of the Services covered by the additional agreements. In the event of a conflict between the terms of this Agreement and those additional agreements, the terms of the additional agreements shall govern.

We reserve the right to, in Our sole discretion, change these Terms and of Use at any time and from time to time update, revise, supplement and otherwise modify these Agreement and to impose new and/or additional rules, policies, terms and/or conditions on Your use of the Site (collectively referred to as “Additional Terms”). Such Additional Terms will be effective immediately and incorporated into this Agreement. Your continued use of the Site constitutes Your acceptance of all such Additional Terms. Any Additional Terms are hereby incorporated into these Terms of Use by this reference.

No recommendation, medical, health, safety or financial advice
Medoozle and the Services are provided for informational purposes only, and are not intended as a substitute for (i) professional medical advice, diagnosis, or treatment; (ii) professional health and safety services; or (iii) professional financial advice.

We are not medical professionals, nor do We hold ourselves out to be medical professionals. Always seek the advice of Your physician or other qualified healthcare provider for answers to any questions You may have regarding a medical or health related condition. Medoozle and the Services are not intended to be relied upon for medical diagnosis or treatment. Never disregard medical advice or delay in seeking it because of something You have read on Medoozle. Reliance on Medoozle and the Services is solely at Your own risk.

We do not recommend or endorse any particular physician, dentist or other healthcare professional, hospital, clinic or other facility (collectively, “Healthcare Providers”) whose profile, information, reviews, or ratings appear on Medoozle. Rather, Medoozle is only a “conduit” or intermediary that provides the aforementioned content regarding Healthcare Providers. No content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Content”) that is provided to You on the Site (including Content provided in direct response to Your questions or postings) or other information contained on Medoozle or the Services should be construed as a recommendation or endorsement of a particular Healthcare Provider. The Content and other information on Medoozle and the Services include statements of opinion, which are not statements of fact or Our recommendations to utilize the services of any specific Healthcare Provider. You should obtain any additional information necessary to make an informed decision prior to selecting and using any specific Healthcare Provider. The opinions expressed on Medoozle and the Services are those of Our users and not of Medoozle. If You rely on any of the Content provided by the Site, You do so solely at Your own risk.

In this regard You should note that certain Healthcare Providers listed on this Site are located in jurisdictions where insurance is not available or mandatory in respect of the medical services they offer. We advise You that You undertake Your own research into any Healthcare Provider listed on the Site and that You should consult with Your doctor or primary healthcare provider before engaging any Healthcare Provider from this Site.
You acknowledge that all information available through Medoozle and the Services is obtained from third-party sources and Medoozle does not independently verify this information. You agree to assume all responsibility in connection with choosing any use of information obtained through Medoozle or the Services.

Description of Services
Medoozle is a platform that aims to assist You and other individuals in making a decision on finding Your/their preferred Healthcare Providers. Medoozle collects data and other information regarding Healthcare Providers directly from Healthcare Providers as well as form a large number of publicly available sources, such as websites, and makes this information available for You on Our Site. Please be aware that such information often changes frequently and may become out of date or inaccurate. As a result, we do not provide any advice or qualification certification about any particular Healthcare Provider.

Healthcare Providers do not pay to be listed on Medoozle. All profiles are free. However, Healthcare Providers can opt to expand their profile with additional information and images for a fee. 

Medoozle uses proprietary processes and algorithms to select, compile and adjust certain data, including reviews and recommendations of patients based on their past experience with certain Healthcare Providers, to generate ratings of the Healthcare Providers ("Ratings"). On this Site, Medoozle makes available Ratings, lists based on specific criteria, including without limitation, in the form of search results (“Lists”), and other information, profiles and materials regarding Healthcare Providers (collectively with the Ratings and Lists, the "Site Materials").

In connection with You using the Site and the Services, We may provide You with Lists or profile previews of Healthcare Providers who may be suitable to deliver the health care that You are seeking based solely on the information that You provide to Us (such as insurance information, proximity to Your geographical location, specialty of the physician or healthcare professional, and additional criteria that You specify). 

Medoozle does neither recommend nor endorse any Healthcare Providers, nor make any representations or warranties with respect to these Healthcare Providers or the quality of the healthcare services they may provide; and does not receive any additional fees from Healthcare Providers for featuring them in Lists or profile previews.

You are ultimately responsible for choosing Your own Healthcare Provider and are encouraged to independently confirm the information contained on this Site with other sources and to seek advice of a qualified healthcare professional.

We may, but have no obligation to, review information posted by Healthcare Providers and other third parties on the Site. We cannot, however, guarantee the timeliness and accuracy of any or all of the Content and are not responsible for any errors or omissions or for the results obtained from the use of such information.

While We restrict participation in the Services to Healthcare Providers who hold active medical licenses or business licenses, as the case may be, to provide speciality healthcare services offered to patients, We make no warranties expressed or implied that Healthcare Providers listed on the Site have valid medical licenses or business licenses or had their medical licenses or business licenses revoked.

While We may facilitate introductions between You and Healthcare Providers featured on Our Site, We are not responsible for managing appointments and/or delivering medical or healthcare services.

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Site, and Your use of new services will be governed by this Agreement.

Your License to Medoozle
As between You and Medoozle, You own the content and information that You submit or post (“User Content”) to the Services and You are only granting Medoozle the following non-exclusive license. By posting User Content to any part of the Site, You automatically grant, and You represent and warrant that You have the right to grant, to Medoozle an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. These rights are limited in the following ways:

  • You can end this license for specific content by deleting such User Content from the Services, or generally by closing Your account, except (i) to the extent You shared it with others as part of the Service and they copied or stored it and (ii) for the reasonable time it takes to remove from backup and other systems. You may delete such User Content by emailing info@medoozle.com with the subject line, "Deletion Request".
  • While We may edit and make formatting changes to Your User Content (such as translating it, modifying the size, layout or file type or removing metadata), We will not modify the meaning of Your expression.
  • Because You own Your User Content and We only have non-exclusive rights to it, You may choose to make it available to others, including under the terms of a Creative Commons license.

You agree that We may access, store and use any User Content that You provide in accordance with the terms of the Privacy Policy and Your privacy settings.

By submitting suggestions or other feedback regarding Our Services to Medoozle, You agree that Medoozle can use and share (but does not have to) such feedback for any purpose without compensation to You.

You agree to only provide content or information if that does not violate the law nor anyone's rights (e.g., without violating any intellectual property rights or breaching a contract). You also agree that Your profile information will be truthful. Medoozle may be required by law to remove certain information or content in certain countries.

Our License
Upon Your acceptance of this Agreement, Medoozle grants You a revocable, non-exclusive, non-transferable, limited license to access and view this Site and the Site Materials, and to copy, download, store and/or print only a single copy of any Site Materials, solely for Your non-commercial, personal use and not for resale, disclosure or distribution to anyone else. With respect to any permitted copy of the Site Materials, You will reproduce and include all copyright, confidentiality and other proprietary notices included in such Site Materials on any such copy. All rights not expressly granted to You herein are reserved by Healthgrades; there are no implied licenses under this Agreement. The license granted to You in this Agreement is expressly conditioned on Your continued compliance with this Agreement.

Medoozle reserves the right to withdraw or amend Your right to access to the Site without notice. 

Ownership of Intellectual Property
As between You and Medoozle, all right, title and interest in and to the Site and the Site Materials, including without limitation the Ratings, and systems and methodologies used to create or display the Ratings and Lists, together with all intellectual property rights embodied therein, are the property of Medoozle or Medoozle’s affiliates. The Site and Site Materials are protected by law, including but not limited to U.A.E. and international copyright law, trademark law, trade secret law, as well as other state, federal, and international laws, regulations and treaties.

You agree not to engage in any activity that would constitute copyright infringement with respect to the Site Materials, including without limitation the Ratings, Lists and/or the systems and methodologies used to create or display the Ratings and Lists. You acknowledge that Medoozle selected, compiled, arranged and adjusted data and information regarding Healthcare Providers and the Ratings are original compilations containing material wholly and exclusively original to Medoozle. You may not reproduce, create derivative works of, distribute, publicly perform or publicly display the Site Materials or any portion thereof without Medoozle’s prior written consent. By way of illustration but not limitation, except as expressly permitted in this Agreement or otherwise permitted by Us in writing, You may not, directly or indirectly, transmit, download, upload, post, sell, rent, license, transfer, disclose, mirror, frame, reverse engineer, decompile, disassemble, or use any aspect of this Site or any Site Materials (including, but not limited to, any Ratings or Lists), in whole or in part, in any form or by any means. Also by way of illustration but not limitation, except as expressly permitted in this Agreement or otherwise permitted by Us in writing, You may not, directly or indirectly, use any of the Ratings or Lists for any purposes other than Your personal, non-commercial evaluation of Healthcare Providers. You may not compile mailing lists or other lists of Healthcare Providers for commercial purposes or establish independent data files or compendiums of statistical information. Additionally, You may not use any metatags or any other "hidden text" utilizing the name "Medoozle" without our prior written permission.

You may access and use Medoozle and the Services only for lawful purposes and solely in accordance with the terms of this Agreement. Medoozle reserves the right to discontinue any aspect of Medoozle or the Services at any time and without notice. All rights not expressly granted to You under this Agreement are reserved by Medoozle and its licensors.

You agree that You will:

  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, cyber laws, tax laws, and regulatory requirements;
  • Provide accurate information to Us and keep it updated;
  • Use the Services in a professional manner.

You agree that You will not:

  • Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or objectionable content;
  • Act in an unlawful, libellous, abusive, obscene, discriminatory or otherwise objectionable manner;
  • Post anything that contains obscene language, pornography, violence, firearms, illegal activities, software viruses, worms, or any other harmful code;
  • Add content that is not intended for, or inaccurate for, a designated field (e.g. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by Medoozle);
  • Use or attempt to use another's account;
  • Harass, abuse or harm another person;
  • Send spam or other unwelcomed communications to others;
  • Disclose information that You do not have the right to disclose (such as confidential information of others);
  • Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other proprietary rights;
  • Violate the intellectual property or other rights of Medoozle, including, without limitation, using the word “Medoozle” or Our logos in any business name, email, or URL;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on Our Service;
  • Imply or state that You are affiliated with or endorsed by Medoozle without Our express consent;
  • Post any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation unauthorized by Medoozle;
  • Manipulate identifiers in order to disguise the origin of any message or post transmitted through the Services;
  • Rent, lease, loan, trade, sell/re-sell access to the Services or related any information or data or otherwise monetize a feature of Our Services, without Our consent;
  • Remove, cover or obscure any advertisement included on the Services;
  • Copy or use the information, content or data on Medoozle in connection with a competitive service (as determined by Medoozle);
  • Copy, modify or create derivative works of Medoozle, the Services or any related technology (except as expressly authorized by Medoozle);
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology, or any part thereof;
  • Share or disclose information of others without their express consent;
  • Collect, use, copy, or transfer any information obtained from Medoozle without Our consent;
  • Copy or use the information, content or data of others available on the Services (except as expressly authorized);
  • Use manual work or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the Services or any related data or information, or to send or redirect messages;
  • Monitor the Services' availability, performance or functionality for any competitive purpose;
  • Access the Services except through the interfaces expressly provided by Medoozle, such as Medoozle.com and its mobile applications;
  • Override any security feature of the Services; and/or
  • Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms).

Your Responsibilities
As between You and others, Your account belongs to You. You agree to: (i) try to choose a strong and secure password; (ii) keep Your password secure and confidential; (iii) not transfer any part of Your account (e.g., connections, groups); and (iv) follow the law and the Conduct outlined above. You are responsible for anything that happens through Your account unless You close it or report misuse.

If You wish to access certain areas of this Site or the Site Materials available on or through certain areas of this Site, You must choose a password during Your completion of this Site's registration process. By registering, You represent, warrant and covenant that: (i) You are at least 18 years of age; (ii) You are using Your actual identity; (iii) You have provided only true, accurate, current and complete information about Yourself during the registration process; and (iv) You will maintain and promptly update the information that You provide to keep it true, accurate, current and complete. 

By logging onto this Site using any password, You represent and covenant that You are authorized to use such password and to engage in the activities that You conduct thereunder. You are solely responsible for the confidentiality and use of Your password, as well as for any activities conducted on or through this Site using Your password. If You wish to cancel a password, or if You become aware of any loss, theft or unauthorized use of a password, please notify Us immediately. You may notify Us by sending an email to support@medoozle.com. We reserve the right to delete or change any password at any time and for any reason.

Your Submissions
We appreciate hearing from You. This Site may contain discussion forums, bulletin boards, review services or other forums in which You or third parties have the opportunity to submit feedback and reviews of experiences with Healthcare Providers who are featured on the Site, or post other content, messages, materials or other items on this Site ("Interactive Areas"). It is important that You give clear and truthful information about Your experiences with Healthcare Providers when providing feedback, but do not provide information that other Healthcare Providers or users can use to identify You as an individual.

You are solely responsible for Your use of Interactive Areas and for any User Content you submit, publish or display on the Site. By using any Interactive Areas, You expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Site any of the following:

  • Any User Content that is false, intentionally misleading, unlawful, libellous, defamatory, profane, obscene, pornographic or sexually explicit in nature, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
  • User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, federal, state, national or international law;
  • User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  • User Content that impersonates any person or entity or otherwise misrepresents Your affiliation with a person or entity, including Medoozle;
  • User Content that falsely expresses or implies that such content or material is sponsored or endorsed by Medoozle;
  • Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
  • Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, identification document numbers and credit card numbers;
  • Viruses, corrupted data or other harmful, disruptive or destructive files; or
  • User Content or links to content that, in the sole judgment of Medoozle, (i) violates the previous subsections herein, (ii) is objectionable, (iii) which restricts or inhibits any other person from using or enjoying the Interactive Areas or this Site, or (iv) which may expose Medoozle or its affiliates or its users to any harm or liability of any type.

Please be aware that by submitting User Content to this Site by postings on this Site, by email, via any Medoozle synchronization product, or otherwise, including any content that is transmitted to Your Medoozle account by virtue of any Medoozle product or service, questions, photographs or videos, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), You grant Medoozle and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable worldwide right to (i) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and (ii) use the name that You submit in connection with such Submission. You acknowledge that Medoozle may choose to provide attribution of Your comments or reviews at Our discretion. You further grant Medoozle the right to pursue at law any person or entity that violates Your or Medoozle's rights in the Submissions by a breach of this Agreement. You authorize Medoozle to make copies of Submissions as it deems necessary in order to facilitate Your use of its Site and available products. You acknowledge and agree that Submissions are non-confidential and non-proprietary. You understand and agree that inclusion of any Submissions on the Site is not, and shall not be, an endorsement of any cause, idea, website, interest, products or services.

Medoozle takes no responsibility and assumes no liability for any User Content posted, stored, transmitted or uploaded by You or any third party, or for any loss or damage thereto. As a provider of interactive services, Medoozle is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although Medoozle has no obligation to screen, edit or monitor any of the User Content posted to or distributed through any Interactive Area, Medoozle reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any User Content posted or stored on the Site at any time and for any reason, and You are solely responsible for creating backup copies of and replacing any User Content You provide to Us or store on this Site at Your sole cost and expense.

If it is determined that You retain moral rights (including rights of attribution or integrity) in the User Content, You hereby declare that (i) You do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (ii) You have no objection to the publication, use, modification, deletion and exploitation of the User Content by Medoozle or its licensees, successors and assigns; (iii) You forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (iv) You forever release Medoozle, and its licensees, successors and assigns, from any claims that You could otherwise assert against Medoozle by virtue of any such moral rights.

Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of Your rights to use the Interactive Areas and/or this Site.

Medoozle reserves the right to refuse to publish Submissions or edit Submissions so that they conform with these Terms of Use.

Access and Linking to the Site
Medoozle welcomes links to the Site. You may establish a link to this Site, or to postings within the Site, provided that 

  • the link does not state or imply any sponsorship or endorsement of Your website or any other third party by Medoozle or any group or individual affiliated with Medoozle where none exists;
  • You do so for non-commercial use and/or news reporting purposes only (e.g., for use in personal blogs or other personal online media);
  • You do so in a way that is fair and legal and does not damage or take advantage of Medoozle’s reputation (or of any person connected to Medoozle);
  • the website from which You are linking must comply in all respects with the content standards set out in this Agreement.

You may not use on Your website any content or trademarks appearing on the Site in establishing the link.

You may not frame or otherwise incorporate into another website the content or other materials on the Site without Our prior written consent.

You may not use any robot spider, scraper or other automated means to access Medoozle and collect Content for any purpose or otherwise copy or download Content. A limited exception is granted to search engines and non-commercial public archives, but not for websites that include any form of classified listings; and harvest or otherwise collect information about others, including email addresses, without their consent.

Links to Other Sites
This Site may contain links to other websites on the World Wide Web for the convenience of our users. These other websites have not been reviewed by Us, may contain materials that are objectionable, unlawful, or inaccurate, and are maintained by third parties over which We exercise no control. Accordingly, We expressly disclaim any responsibility for the content, policies and practices of these other websites and for the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of the information, products and services available or advertised on or through these other websites. Moreover, these links do not imply, directly or indirectly, our endorsement of or affiliation with any other website or website owner, or any information, products or services provided by any third party. When leaving this Site, You should be aware that our terms and policies may no longer govern, and, therefore, You should review the applicable terms and policies of each linked website. We provide these links merely as a convenience for those who use this Site. We reserve the right to terminate a link to a third-party website at any time.

Medoozle uses Google Maps to view and use a variety of content. By using Medoozle, You are bound by the Google Maps/Google Earth Additional Terms of Service including the Google Privacy Policy.

Availability and Events Beyond Our Control
Although We endeavour to ensure the Site is available at all times, there may be occasions when access to the Site may be interrupted, e.g. to allow maintenance, upgrades and emergency repairs to take place. You agree that neither We nor our affiliates shall not be liable to You for any loss incurred by You resulting from the modification, suspension or discontinuance of the Site.

You further absolve and release Us and our affiliates from any claim of harm resulting from any cause(s) over which We or they do not have direct control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses or other damaging code or data, unauthorized access, theft, operator errors, severe weather, earthquakes, natural disasters, strikes or other labor problems, wars, or governmental restrictions, and disclosure of Your private health information that You have provided to third parties through links on our Site.

Confidentiality on the Internet
Use of the Internet is solely at Your own risk and is subject to all applicable local, state, federal, and international laws and regulations. While We have endeavoured to create a secure and reliable website, please be advised that the confidentiality of any communication or material transmitted to Us over the Internet cannot be guaranteed. Consequently, neither We nor our affiliates are responsible for the security of any information transmitted via the Internet, the accuracy of the information contained on this Site, or for the consequences of any reliance on such information. You must make Your own determination as to these matters.

Email Communication
You must provide Your electronic mail ("email") address when registering to access any of the Services. We may use Your email address, when necessary, to communicate with You regarding the administration of Medoozle. Occasionally, You may receive newsletters and updates with information and offers that We deem to be of interest to You. If You do not want to receive newsletters and updates, You may opt out of those Services (i) through the email subscription management page on Your profile; (ii) by clicking on the "unsubscribe" link on newsletters and updates, or (iii) by emailing info@medoozle.com with the subject line “unsubscribe”. When You register with the Site, You will receive an email asking You to confirm Your email address. By confirming Your email address, You are confirming that You are willing to receive commercial messages from Medoozle.

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Medoozle is not responsible for the acts or omissions of any advertiser or sponsor.

Medoozle accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by this Agreement. Cardholder must retain a copy of transaction records and merchant policies and rules. All refunds will be made onto the original mode of payment.

Office of Foreign Assets Control (OFAC) Sanctioned Countries
We will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

This Site is intended only for adults and You warrant that You have the legal right and authority to enter into this Agreement. If You are using/accessing this Site as a representative of any person/entity, You acknowledge that You are legally authorized to represent and bind that person/entity. Minors are only allowed to access the Site and use the Service, in the event of approval of their legal representatives or in the event that it concerns an act or a transaction that is usual and acceptable standard in civil life and practice. You affirm that You are either at least 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.

You further represent that You have the legal right and authority to perform Your obligations under this Agreement and to grant the rights and licenses described in this Agreement and in any applicable additional agreement You enter into in connection with any of the Services.

You represent and covenant that all information You provide to Medoozle in connection with this Agreement and Your access to Medoozle and use of the Services is correct and current.

Privacy Policy
Medoozle believes in protecting Your privacy. Please click here to review our current Privacy Policy, which also governs Your use of Medoozle, to understand our practices.

We reserve the right to view, monitor and record activity on this Site without notice to or permission from You. However, We are not responsible for screening, policing, editing or monitoring this Site. In certain circumstances We may disclose information about You to third parties if We determine, in our sole discretion, such disclosure is necessary (i) to protect Medoozle’s systems, assets, employees, users and business partners; (ii) to ensure the integrity and operation of Medoozle’s business and systems; or (iii) to comply with legitimate and enforceable governmental requests, subpoenas or court orders. We may choose to comply with or disregard such requests or orders in our sole discretion. Medoozle’s right to disclose information, including but not limited to user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted Content, shall take precedence over any terms of Medoozle’s Privacy Policy.

Copyright and Trademark Notices
All contents of this Site are: ©2018 MEDOOZLE LLC. All rights reserved. Medoozle is not responsible for content on websites operated by parties other than Medoozle. Medoozle, the heart logo and all other product or service names or slogans displayed on this Site are registered and/or common law trademarks of MEDOOZLE LLC and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Medoozle or the applicable trademark holder. In addition, the look and feel of this Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Medoozle and may not be copied, imitated or used, in whole or in part, without the prior written permission of Medoozle. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Medoozle.

Notification of Claims of Infringement
It is forbidden to post any Content that violates any international, federal, national, local copyright, patent, trademark or other intellectual property laws applicable in the United Arab Emirates. 

Medoozle is not responsible for any Content submitted by a user that infringes another’s proprietary rights. 
If You are aware of any Content that You believe infringes on Yours or a third party’s proprietary rights, please contact Us at info@medoozle.com or at the following address:

P.O. Box 450482
Dubai, United Arab Emirates

Please include in any such notice: 

  • a link to the alleged infringing material;
  • a description of the alleged infringing material;
  • a statement contesting that the copyrighted material was not posted by the holder or permitted licensee of said copyright;
  • Your contact details (including email address); and
  • Your signature (physical or electronic).

Notices; Contacting Medoozle
Notices to You may be posted on the Site or sent to the e-mail address that You provide to Us when You register, as We deem appropriate. Such notice will be deemed given on the day the notice is posted on the Site or one business day after the e-mail is sent.

If You have any questions about this Agreement, the Site or the Site Materials, or if You need to notify Us, then contact Us at info@medoozle.com or at the following address:

P.O. Box 450482
Dubai, United Arab Emirates

Upon a request by Us, You will defend, indemnify, and hold harmless Medoozle and our affiliates, and our and their respective directors, officers, shareholders, proprietors, partners, employees, agents, representatives, servants, attorneys, predecessors, successors and assigns, from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys' fees and litigation expenses), relating to or arising from (i) Your use of this Site, any Site Materials, or any products or services obtained on or through this Site, (ii) any arrangements You make based on information obtained on or through this Site, (iii) any breach by You of this Agreement or (iv) Your violation of any third party’s proprietary rights, or any disputes between You and one or more Healthcare Providers or users connected to or arising from the Site in any way.

We will provide You with notice of any such claim or allegation, and We will have the right to participate in the defence of any such claim at its expense.

The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct

Limitation of Liability
Neither We nor Our affiliates will be liable for any damages resulting from Your use of, or reliance upon, this Site, any Site materials, or any products or services obtained on or through this Site. Your sole and exclusive remedy for any dispute with Us is the cancellation of Your registration. In no event shall our total cumulative liability to You for any and all claims relating to or arising out of Your use of the Services or the Site, regardless of the form of action, exceed the total amount of fees, if any, that You paid to utilize the Site or the Services.

Under no circumstances will We or Our affiliates, or any of Our or their respective directors, officers, shareholders, proprietors, partners, employees, agents, representatives, servants, attorneys, predecessors, successors or assigns, be liable for any indirect, incidental, special, punitive, exemplary or consequential damages (including, but not limited to, lost profits and damages that result from inconvenience, delay, or loss of use) arising out of use of this Site, any Site Materials, arrangements made based on information obtained on or through this Site, or products or services obtained on or through this Site, any other commercial damages or losses, or medical malpractice or negligence of healthcare professionals utilized through use of the Services, even if We or they knew or should have known of the possibility of such damages.

This Site and the Site Materials are provided without warranty and on an "As Is" and “As Available" basis and are intended for informational purposes only. While We endeavour to provide the most accurate, up to date information available, the Site Materials may contain technical or other inaccuracies or typographical errors and may be changed or updated without notice.

To the fullest extent permissible pursuant to applicable law, We disclaim all warranties of any kind, either express or implied, including, but not limited to: (i) any warranties concerning the availability, accuracy, reliability, completeness, currency, quality, performance or suitability of this Site, the Site materials, or any products, Services or results obtained on or through this Site; and (ii) any implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. We make no representations or warranties of any kind, express or implied, that this Site or any Site materials will assist You in identifying a suitable Healthcare Provider or for any other purpose. We do not represent or warrant that this Site will be uninterrupted, error-free, or free of viruses or other harmful components, or that defects, if any, will be corrected. You expressly agree that Your use of this Site and the Site Materials is entirely at Your own risk.

To the fullest extent permitted by applicable law, We assume no responsibility nor do We grant any warranties, express or implied relating to the operation, safety, condition or service of any Healthcare Provider or any other person associated with the Healthcare Provider that is used by, for or on behalf of, You. 

We expressly disclaim any and all responsibility and liability with respect to separate agreements You may make with Healthcare Providers or with third parties who offer products or services on or through this Site, and You will look solely to such Healthcare Providers and third parties with respect to any and all claims arising out of such agreements and/or such products or services.

Further, We make no warranties expressed or implied that Healthcare Providers listed on the Site have valid medical licenses or business licenses or had their medical licenses or business licenses revoked. In order to confirm, refer to the local Ministry Of Health authority.

Governing Law and Selection of Venue
This Agreement is governed by United Arab Emirates Federal law. 

In the event of any disputes between You and Medoozle, Medoozle is open to first attempting to resolve the dispute in an informal and amicable manner. 

However, if either party believes that the dispute cannot be resolved in such a manner, then the parties agree that either party may refer any dispute arising out of, or in connection with, these Terms of Use, including any question regarding its existence, validity or termination, to be finally settled by binding arbitration. Such arbitration shall be held under the then-current Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration by one (1) arbitrator appointed in accordance with such rules. The seat of arbitration shall be the Dubai International Financial Centre in Dubai, UAE. The arbitration shall be conducted in the English language. The arbitration award shall be final and binding on the parties. The arbitral tribunal may award reasonable attorneys’ fees and the cost of the arbitration to the prevailing party. 

Judgment upon the award rendered by the arbitrator(s) may be entered by any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets. 

If the arbitral panel has not been formed, any party may seek interim relief from any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets, to which both You and Medoozle hereto do hereby submit for this limited purpose.

This Site is controlled and operated by Medoozle from its facilities in Sharjah, United Arab Emirates. We make no representation that this Site or the Site Materials are appropriate or available for use in other locations, and access to this Site or the Site Materials from territories where the Content is illegal is prohibited. Those who choose to access this Site or the Site Materials from locations outside of the United Arab Emirates do so of their own volition and are responsible for compliance with applicable local laws.

Term and Termination
This Agreement will take effect at the time You click "I Agree" or access, use or browse this Site or any Site Materials. We reserve the right, at any time and for any reason, without notice to You: (i) to deny You access to this Site, the Site Materials or any portion thereof; (ii) to change, remove or discontinue the Site or any portion thereof, or any of the Site Materials or services available on or through this Site; (iii) to delete any of Your Content from the Site at any time; or (iv) to terminate this Agreement. Upon termination of this Agreement, all licenses granted to You under this Agreement immediately and automatically terminate and You may no longer access, browse or otherwise use this Site, the Site Materials or any portion thereof. Medoozle is not liable to You or any third party for any termination of Your access to the Site or deletion of Your posted Content.

The above sections on Your License to Medoozle, Ownership of Intellectual Property, Representations, Indemnification, Disclaimers and the General Provisions shall survive termination or expiration of this Agreement.

General Provisions
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by You, but may be assigned by Medoozle without restriction. Any assignment or transfer by You shall be null and void.

Failure to insist on strict performance of any provisions of this Agreement will not operate as a waiver of any subsequent default or failure of performance. No waiver of any provision of this Agreement will be valid unless in writing and acknowledged in writing or electronically by both parties.

The waiver of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach. If any provision of this Agreement is deemed unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

No joint venture, partnership, employment or agency relationship exists between You and Medoozle as a result of this Agreement or Your use of this Site or any Site Materials. 

This Agreement constitutes the entire agreement between You and Medoozle with respect to Your use of this Site and the Site Materials and supersedes any and all prior understandings or agreements between You and Medoozle, whether written or oral. 

You acknowledge that, in providing You access to and use of this Site and the Site Materials, We have relied on Your acceptance of this Agreement.

Your affirmative act of using this Site and/or registering for the Site or the Services constitutes Your electronic signature to this Agreement and Your consent to enter into agreements with Us electronically.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Privacy Policy Last Updated : 21 September 2018

This privacy policy (“Privacy Policy”) covers the Medoozle website, www.medoozle.com and any other website operated under the name ("Medoozle", “the Site”, “We”, “Our”, or “Us”) and any mobile app or other service made available to you (“You”, “Your”, or “Yours”) by Medoozle (collectively referred to as the “Services”). This Privacy Policy summarizes how We handle the personally identifying information that You voluntarily provide when You use the Site and that We may automatically collect when You visit the Site ("Personal Information").

Please read this entire Privacy Policy carefully before using Medoozle or providing Us with any information. When You access or use Medoozle, You consent to the collection, use and disclosure of Your information in accordance with this Privacy Policy. By providing personal information to Us, You fully understand and consent to the collection, use and processing of such information by Us or third parties as set forth herein. If You do not agree to the terms of this Privacy Policy, You are not authorized to use Medoozle.

You also may give Us permission to access Your information in other services. For example, You may link Your Facebook, Twitter, or Google Plus account to Medoozle, which allows Us to obtain information from those accounts. The information We get from those services often depends on Your settings or their privacy policies, so be sure to check what those are.

Our servers are located in the United Arab Emirates and the United States of America. Therefore, if you choose to provide us with Personal Information, you are consenting to the transfer and storage of that information on our servers.

What Personal Information do We collect and why?
Medoozle collects Personal Information that cannot be traced back to You and Personal Information that can be traced back to You.

You can access and browse the Site at any time without providing Personal Information that can be traced back to You.

To use some of the Services and access certain areas of the Site, You must provide Personal Information that can be traced back to You, such as email address and mobile phone number. If you are a healthcare provider, we also require Your full name, address, place of work and professional license.

After You create an account, You may choose to provide additional information on Your Medoozle profile, such as information about Your, gender, date of birth, nationality and place of residence. For healthcare providers, You may also provide additional information about Your clinic or hospital, statements about You (for example, Your personal care philosophy or Your interests), information about Your education and training, professional memberships and qualifications, and profile pictures or pictures of your facilities.

We do not knowingly collect Personal Information from minors under the age of 18. Minors are not permitted to use the Medoozle Site or Services and We request that minors under the age of 18 not submit any Personal Information to the Site. If you believe that we might have any information from or about a child under the age of 18, please contact us at privacy@medoozle.com.

When You visit the Site, We may also automatically collect with “cookies”, and similar technology, Personal Information about Your use of the Site. This Personal Information cannot be traced back to You. Cookies are small pieces of information that are stored by Your web browser software on Your computer's hard drive or temporarily in Your computer's memory.

We may employ software technology that enables Us to track certain aspects of a Your visit, including, but not limited to, Your computer’s internet protocol (“IP”) addresses, with which type of computer You access the Site; the type of web browser You use to access the Site, the referring source which may have sent You to the Site, which pages are viewed, when they are viewed, and for how long the pages are viewed, and other information associated with the interaction of Your browser and the Site. We may also receive location data passed to Us from third-party services or GPS-enabled devices that You have set up.

Why do We collect Your Personal Information?
Our primary goal in collecting Personal Information is to deliver a customized, personalized and intelligent service to the users of the Site. We regularly make improvements to the Site and the collection of Personal Information greatly assists Us in this improvement process by identifying the interests and needs of the many users to this Site.

Your Personal Information also allows us to customize the advertising and content you see.

We obtain basic Personal Information of healthcare providers from publicly available sources. Healthcare providers can choose to complement this basic information with additional Personal Information to make their online profile on Medoozle more informative, and therefore more useful for Site visitors.

How do we use Your Personal Information?
We use the information that we collect to operate and maintain our Site; to minimize the risk of fraudulent reviews for the benefit of Our users and listed healthcare providers; to review collective data to better understand Our users’ interests as part of the process of continually improving Our Site and Services; and to respond to your questions and concerns.

If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter and to send You email notifications of new features or information available through the Site or that We otherwise feel might be of interest to You and users of this Site.

With whom do We share Your Personal Information?
We will not rent or sell your Personal Information to others. 

Details of and personally identifiable information related to credit and debit cards used to purchase services from Medoozle will neither be stored nor sold, shared, rented or leased to any third parties.

We may store Personal Information in locations outside Our direct control (for instance, on servers or databases co-located with hosting providers). 

You should be aware that any Personal Information that is voluntarily posted by You to a public area of Medoozle (for example, a doctor review or an article comment) may be viewed and used by other Site visitors. If you remove information that you have made public on our Site or the Services, copies may remain viewable in cached and archived pages of our Site or the Services, or if other users have copied or saved that information.

Medoozle discloses Personal Information to third parties or advertisers in aggregate form, that is, in a manner that cannot be traced back to You. For example, We might tell an advertiser how many females between 30 and 40 years of age have visited the Site over a period of time.

We may contract with third parties to provide various services to Medoozle on an outsourced basis rather than performing the services Ourselves. This may include, but is not limited to, contracting with: (i) an email provider to handle the distribution of email messages to users of Medoozle, (ii) a website hosting provider to host Medoozle for Us or (iii) a third party to provide call centre services to facilitate communication in connection with Our Services. By using Medoozle, You consent to Us providing all information (whether or not personally identifiable) received or collected from You to such third party providers for the purpose of enabling the third party provider to provide these outsourced services to Us. In addition, You consent to the collection, maintenance, and processing of Your information (whether or not personally identifiable) by Us and these third party providers.

We also reserve the right to share or transfer Your Personal Information as We determine in Our sole discretion to be necessary or appropriate in the following circumstances: to comply with a legal requirement; to enforce Our terms and conditions; to protect Our operations or those of any affiliate of Medoozle; to protect Our rights, privacy, safety or property, or that of any affiliate of Medoozle, You or others; to disclose any activities or information about You to law enforcement or other government officials, including public or government authorities outside Your country of residence; in connection with an investigation of fraud, for the administration of justice, intellectual property infringements or other activity that is illegal or may expose Us or You to legal liability; in cooperation with various law enforcement inquiries; to allow Us to pursue available remedies or limit Our damages; and/or in emergency situations.

What do we do to keep Your Personal Information secure?
We are concerned with protecting your privacy and data and take appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot ensure or warrant the security of any information you transmit to Medoozle or guarantee that your information on the Services may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Any time We ask you for a credit or debit card number on Medoozle for payment or for verification purposes, it will be SSL encrypted. No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Accordingly, You should consider carefully if You want to submit sensitive information that You would not want disclosed to the public and should recognize that Your use of the Internet and this Site is solely at Your risk. You, alone, are ultimately responsible for maintaining the secrecy for all Your Personal Information.

We do not store Your credit/debit cards’ details and personally identifiable information on our servers.

If you have any questions about security on our Site, you can contact us at privacy@medoozle.com

What should You know about third party websites?
Please be aware that our Site may contain links to other sites on the internet that are owned and operated by third parties. These third-party web sites are not controlled by Medoozle and, therefore, are not subject to this Privacy Policy. You should review the applicable terms and policies of each linked site visited before providing any personally identifiable information. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

Changes to Our Privacy Policy
All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at privacy@medoozle.com, or send mail to:

P.O. Box 450482
Dubai, United Arab Emirate

Guest Writer Guidelines Last Updated : 13 January 2019

Medoozle considers and often publishes guest posts by licensed healthcare professionals in the United Arab Emirates. Our audience is primarily national. 

If you are a licensed healthcare professional and claim your profile on Medoozle, we will accelerate the review of your article. 

Topics for guest posts include, but are not limited to: 

  • Health Advice or Expertise
  • News or Study Results
  • Tips on Nutrition, Wellness, and Exercise Inspirational Blog Posts 

To get a better idea of the Medoozle voice and brand, browse our content

Guest Writer Guidelines:

  • Please submit a copy of your article in MS Word, Google Docs or .txt format to info@medoozle.com with “Guest Post” in the subject line.
  • Please provide one image in either png or jpg format. Please note that our article format allows for only one image per article. The image needs to be in landscape format, ideally with a height:width ratio of 1:1.5.
  • All guest posts must be useful to our audience, which is a national consumer base, leaning slightly towards women. Many of our readers are in-market for healthcare services or researching medical/health advice.
  • All guest posts must be original and cannot be reposted. If your post has appeared elsewhere, we cannot accept it, even if it has been revised.
  • All guest posts must be grammatically correct and free of spelling errors.
  • Guest posts may not be self-promotional.
  • The article may contain links to sources or other articles, but not include marketing links. We do not link to products or product advertisements.
  • We do not want our site to be a sales platform for third party products but have no objection to a product being mentioned (in moderation) in an article.
  • The author’s name will be displayed at the beginning of the article. 
  • All guest posts may include a profile picture and short bio of the author, which will be published at the end of the article. One link to the author’s website or social media page may be included. If the author is a healthcare professional listed on Medoozle, we will link to his/her profile on Medoozle. 
  • We reserve the right to edit guest posts to ensure relevance to audience, brevity, or quality. Authors will always be notified of any modifications to original content prior to publishing.
  • We cannot guarantee publication of your submission. Due to the volume of submissions we receive, we are not able to respond to everyone, although we will provide feedback where possible.
  • Submissions to Medoozle are subject to our Terms of Use.

If you have any questions about these Guest Writer Guidelines, the practices of this Site, or your dealings with this Site, please contact us at support@medoozle.com.

Review Guidelines Last Updated : 30 October 2018

We value hearing about your experiences with your doctors, dentists and other healthcare professionals. Your constructive feedback helps others in your community to find the right care.

Your review matters
Over 90% of patients today use the internet to search for medical care. Reviews are one of the key factors they consider when choosing a doctor. For doctors, honest and fair reviews help them improve patient experience.

Make it personal
Your review must be for a doctor, dentist or other healthcare professional used by you or a family member. Don't try to generalize about other patients.

Keep it fresh
Please review an experience you had with your healthcare professional that occurred within the last 12 months. This will keep the content fresh for our visitors.

Stay Anonymous
To protect patient identity, users must choose a display name, which will be posted with the review instead of their real name. When selecting a display name, please keep in mind that it will be visible to the public. Please do not include personal medical information, or other personally identifying information in your display name or your reviews.

Keep your review relevant and be specific
Include the key points that you as a patient would be most interested in reading. Your review will be most helpful if it includes specific descriptions about what you liked and didn't like about your experience. Try to include any details that you think may be useful to another patient. One or two short paragraphs are just fine. Make sure it's easy for others to read!

Be factually accurate
You are free to express your opinion, but do not exaggerate or misrepresent your experience with your healthcare professional, clinic or hospital.

Free of inappropriate content
Be honest and respectful and don’t make false accusations or claims. Don’t use threats, harassment, hate speech or make defamatory statements. Do not write anything that is inconsistent with public moral and good conduct or is blasphemous. And please, no spam, advertisements or links to other websites.

To ensure that these Review Guidelines are being followed and that we publish only trustworthy reviews, every review goes through a thorough moderation process before it is posted on the Medoozle website. We reserve the right to edit or remove posted content for any of the following reasons:

  • Inappropriate content;
  • Removal or deletion of typos;
  • Redaction of information that may expose patient identity;
  • Deletion of reviews that don’t appear to be submitted by an actual patient (fake reviews, self-reviews, etc.).

Reporting abuse
We encourage anyone who suspects a violation of our guidelines to notify us by flagging the comment. Once a comment is flagged, our team will look at the review again to make sure it fits our standards.

If you have any questions about these Review Guidelines, the practices of this Site, or your dealings with this Site, please contact us at support@medoozle.com.